Delivery
Worldwide delivery on all orders
Delivery Information
- Orders are typically dispatched within 1 - 2 working days
- Except next day delivery which is dispatched on the same day (if received by the cut-off time mentioned below)
- Order tracking will be available once your order has left our warehouse and will be emailed to you at this point
- We deliver to most countries globally - if we are unfortunately unable to deliver to your country, we will let you know at check-out
- Prices are inclusive of customs and duties for most countries
- If your country isn't covered by our customs service, this will be flagged at check-out and you will need to pay customs and duty fees to release your order from customs
- If you miss your delivery, you should be left a missed delivery note by the courier through which you will be able to organise re-delivery or pick-up from a local collection point
- If there are missing items from your order, or your entire order is missing, we will do our best to work with our courier partners to track it down and resolve it for you - please reach out to our customer service team with the necessary details (order number, delivery reference and details of missing items)
- If you have received a faulty or damaged item, we are extremely sorry - please contact customer service
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Delivery rates and approximate timelines are stated below
Delivery Rates
Destination | Service | Courier | Cost |
---|---|---|---|
European Union - Standard | 3 - 9 Business Days (up to 10 for Greece and Cyprus) | DPD | €7.45 |
European Union - Express |
2 - 5 Business Days (up to 7 for Greece) | DPD | €12.95 - €15.95 |
Australia - Standard | 3 - 8 Business Days | DPD | $36.49 |
Canada - Standard | 3 - 8 Business Days | DPD | $32.49 |
Rest of World | 3 - 12 Business Days | DPD | £12.95 - £24.95 |
United States - Standard | 3 - 8 Business Days (up to 9 for Alaska & Hawaii) |
Varies |
$6.95 |
United States - Express | 2 - 3 Business Days | FedEx | $17.95 |
United States - Next Day | Next day (Order before 2pm**) (Monday-Friday) | FedEx | $27.95 |
United Kingdom - Standard | 2 - 3 Business Days | Royal Mail | £4.50 |
United Kingdom - Next Day | 24 Hours / Order before 8pm* (Monday-Friday) | DPD | £6.95 |
*Orders must be placed by 8pm GMT
** Orders must be placed by 2pm EST